Customer Support FAQ

Please refer to the size chart on each product page before placing your order.

For the best fit:

  • Measure your bust size accurately.
  • Choose your size according to our size guide.
  • If you are between sizes, we recommend choosing the larger size for better coverage and comfort.

Yes. Niidor adhesive bras are available in multiple sizes to provide different levels of coverage and support.

Please check the specific product size chart for available options.

For the best hold:

  1. Make sure your skin is clean, dry, and free from lotion, oil, or perfume.
  2. Position the bra correctly before pressing firmly.
  3. Press gently for a few seconds to secure the adhesive.
  4. Adjust until you achieve your desired lift and shape.

Avoid applying the product on wet or moisturized skin, as this may affect adhesion

Several factors may affect adhesion:

  • Lotion, oil, or sweat residue on your skin
  • Incorrect cleaning or storage
  • Dust or fibers on the adhesive surface

Please clean the adhesive surface and try again.

If the issue continues, please contact our customer support team.

After each use:

  1. Gently wash the adhesive surface with mild soap and warm water.
  2. Rinse thoroughly to remove residue.
  3. Allow it to air dry naturally.
  4. Cover the adhesive surface with the protective film before storage.

Do not use:

  • Washing machines
  • Alcohol or harsh cleaners
  • Towels to wipe the adhesive surface

With proper care, Niidor adhesive bras can be reused multiple times.

The lifespan depends on usage frequency, cleaning routine, skin condition, and maintenance.

Proper care helps maintain the adhesive performance for longer use.

Niidor adhesive bras are made with skin-friendly materials and designed for comfortable everyday wear.

If you experience discomfort, please stop using the product and contact our customer support team.

Yes. Niidor ships worldwide.

Available shipping methods and estimated delivery times will be displayed at checkout based on your location.

Orders are usually processed within 1-2 business days.

Standard Shipping:

Estimated delivery: 7-12 business days.

Express Shipping:

Estimated delivery: 3-5 business days.

Delivery times may vary due to customs clearance and local carrier conditions.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information.

You can use the tracking number provided in the email to check your order status.

If you have any questions about your shipment, please contact our customer support team.

Please contact us as soon as possible after placing your order.

Orders are usually processed within 12-24 hours, so changes or cancellations cannot always be guaranteed once processing begins.

Please contact us immediately if you need to update your shipping address.

Once your order has been processed or shipped, we may not be able to make changes.

Returns, Exchanges & Refunds

We want you to be satisfied with your Niidor purchase.

If you receive a damaged, defective, or incorrect item, please contact us within 7 days after receiving your order with supporting evidence.

For eligible unused items in original condition, please contact our customer support team within 30 days after delivery for assistance.

Due to hygiene reasons, adhesive bras that have been worn, used, or had the protective film removed cannot be returned or exchanged.

Items may be eligible for return if they meet the following conditions:

  • The item has not been worn or used.
  • The protective film has not been removed.
  • The product remains in original condition.
  • The original packaging is complete.

Please contact our customer support team before sending any return.

Due to hygiene reasons, adhesive bras that have been worn, used, or had the protective film removed cannot be returned or exchanged.

This policy helps ensure product safety and hygiene for all customers.

If you receive a damaged, defective, or incorrect item, please contact us within 7 days after receiving your order.

Please provide:

  • Your order number
  • Photos or videos showing the issue

Our team will review the situation and assist you with a solution.

For damaged, defective, or incorrect items, Niidor will cover the return shipping cost.

For personal reasons, such as choosing the wrong size or changing your mind, customers are responsible for return shipping costs.

Size or color exchanges may be available depending on product availability.

Please contact our customer support team with your order details, and we will assist you.

Once your refund request is approved and processed, the funds will be returned to your original payment account within 3-5 days.

If your package is delayed, lost, or has tracking issues, please contact our customer support team.

We will help check your order status and assist you with the next steps.

Due to hygiene reasons, adhesive products with the protective film removed cannot be returned or exchanged.