Refund Policy

30-Day Return Policy

Return & Refund Policy

At Niidor, we want you to feel confident when shopping with us. Because our products are designed for intimate and skin-contact use, we follow clear return guidelines to protect product quality, hygiene, and customer safety.

Returns at a Glance

✓ Quality Issues Covered Defective, damaged, wrong, or missing items — please contact us within 7 days of receiving your order.
✓ 30-Day Returns Customers can request a return within 30 days after receiving the order, provided the item is unopened and unused.
✓ Hygiene Protection Adhesive bras that have been worn, used, or had the protective film removed cannot be returned for hygiene reasons.

Quality Issues

For damaged, defective, or incorrect items, please contact us within 7 days after receiving your order and provide supporting evidence:

  • Your order number
  • Clear photos or videos showing the issue
  • A brief description of the problem

After review, we will provide an appropriate solution, which may include replacement, reshipment, partial refund, or refund.

Return Eligibility

Customers can request a return within 30 days after receiving the order.

Items must be:
  • Unopened
  • Unused and unworn
  • In original packaging
  • In resellable condition

Hygiene Policy for Intimate Products

Important Hygiene Notice

Due to hygiene reasons, adhesive bras that have been worn, used, or had the protective film removed cannot be returned or exchanged, unless there is a confirmed quality issue.

This applies to adhesive bras, nipple covers, bra inserts, and other skin-contact intimate products.

Personal-Reason Returns

Returns for personal reasons (such as wrong size selected, change of mind, or personal preference) are accepted only if the product is unopened, unused, unworn, and in original packaging.

Customers are responsible for return shipping costs for personal-reason returns.

Skin Discomfort

If you experience any skin discomfort while using our products, please stop using the product immediately and contact our customer support team at info@niidor.com. We will be happy to assist you.

Refund Processing

Once your return request is approved, refunds will be processed to your original payment method within 3–5 business days. Please allow additional time for your bank or payment provider to post the refund.

  • Original shipping fees are non-refundable unless the issue is caused by Niidor.
  • Partial refunds may apply depending on product condition.

Before You Buy

  • Check your size before ordering using our size chart
  • Follow our wearing instructions carefully
  • Keep the protective film and packaging until you confirm the fit

Need Help?

Our support team is happy to help with your order.

Email: info@niidor.com